Episode 21 - Fixing Charging: UX, Fleets, Profit. Five Industry Leaders Weigh In @ the Nordic EV Summit

When EV Charging Moves From Growth To Maturity

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The EV charging industry is entering a new phase. The challenge is no longer simply deploying more chargers—it is creating charging networks that are profitable, reliable, scalable, and easy to use.

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Across Europe, Charge Point Operators (CPOs) are balancing rising customer expectations, growing fleet electrification, increasing grid constraints, and pressure to improve profitability. At the same time, new technologies such as Plug & Charge, Vehicle-to-Grid (V2G), smart energy management, and AI-powered operations are creating new opportunities to optimize charging infrastructure.

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In this special episode of the FLEXECHARGE podcast, recorded live at the Nordic EV Summit 2025 in Oslo, Christophe speaks with Stefan Ivanov (AMPECO), Wulf Schlachter (DXBe Management), Ari Tikakoski (InterControl), Kristian Sandahl (AmpSociety), and Jacob Birkelund (Elby). Together, they share perspectives on the future of charging operations, fleet electrification, user experience, and energy integration.

What You Will Learn in This Episode

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This episode is packed with practical insights for CPOs, software providers, fleet operators, and EV charging stakeholders.

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Key learnings include:

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• Why charging profitability remains one of the industry's biggest challenges and how leading operators are focusing on uptime, utilization, and operational efficiency to improve business performance
• How Plug & Charge, AutoCharge, and OCPP 2.0.1 are helping create a more seamless charging experience for EV drivers while reducing friction at the charger
• Why fleet charging and heavy-duty transport require new charging infrastructure models, including reservation systems, depot charging strategies, and specialized operational tools
• How urban charging providers such as Elby are rethinking EV charging infrastructure by embedding charging directly into apartment buildings and city environments
• Why Vehicle-to-Grid (V2G) is moving closer to commercial deployment and could transform EVs into active energy assets that support both homes and the electricity grid
• How EV charging infrastructure is increasingly becoming part of the broader energy ecosystem, with growing opportunities around flexibility, grid services, and energy optimization